FAQs

Which payment methods do you accept?

We offer a range of secure and convenient payment options to provide you with a seamless shopping experience. Our payment methods include major credit cards such as Visa, MasterCard, American Express, JCB, and Discover Card.

What are your shopping costs?

Shipping costs vary depending on the shipping destination and the number of items you purchase.

Most items are $5.99.

Do I need to create an account to place an order?

No, you can shop at Shirt Low Price as a GUEST without creating an account.

Where can I find my tracking?

We will send you your package’s tracking number in a shipping confirmation email once your order leaves our warehouse.

Which steps should I follow to return an item for a refund or exchange?

If an item you received from Shirt Low Price is damaged or defective, you can return it by mail for a refund or replacement. Please follow this procedure:

Step 1: Contact customer service at +1 (909) 243 1357 or email: support@shirtlowprice.com to provide information that consists of (1) your reason for returning and (2) your order number.
Step 2: You will receive a returns form (inc. a returns code) via your email to complete, then print your return label, package the item(s) along with all original packaging and accessories, and deliver to this location: 2012 Callie Way STE 101, Union, KY 41091, United States.

Your funds will be credited back to your original method of payment. You can expect to see this reflected on your statement within 3–10 business days. Refunds will be issued in the original form of payment.

Any additional questions or concerns?

Please reach out to our customer service email and we will get back to you ASAP: support@shirtlowprice.com